Terms of Service
Last Updated: May 20, 2025
Welcome to LiveStatusAPI. These Terms of Service ("Terms") govern your use of the LiveStatusAPI service, including our API, documentation, and any other related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Description of Service
LiveStatusAPI provides a real-time presence tracking API that allows developers to monitor user activity, predict response times, and analyze engagement trends. The Service is provided "as is" and may be modified, updated, or discontinued at any time without notice.
2.1 API Usage
The LiveStatusAPI is designed to be integrated into your applications. You may use our API in accordance with our API documentation and these Terms.
Example API Usage:
// JavaScript
import { LiveStatusClient } from 'livestatus-api';
const client = new LiveStatusClient({
apiKey: 'your-api-key',
});
// Set user status
await client.users.setStatus({
userId: 'user-123',
status: 'online',
device: 'mobile',
});
3. Account Registration
To use certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
4. API Keys and Authentication
API keys are used to authenticate requests to the LiveStatusAPI. You are responsible for maintaining the security of your API keys and any other authentication credentials. Do not share your API keys with unauthorized parties.
4.1 API Key Security
Follow these best practices to secure your API keys:
- Do not embed API keys directly in code that will be committed to public repositories
- Do not share API keys in client-side code
- Use environment variables or secure key management systems to store API keys
- Regenerate API keys immediately if they are compromised
5. Usage Limitations and Rate Limits
The Service is subject to usage limitations and rate limits to ensure fair usage and service availability. These limits may vary based on your subscription plan and are detailed in our Rate Limits documentation.
Plan | Requests per Minute | Requests per Day | Concurrent Connections |
---|---|---|---|
Free | 60 | 10,000 | 100 |
Basic | 300 | 100,000 | 500 |
Professional | 1,000 | 1,000,000 | 2,000 |
Enterprise | Custom | Custom | Custom |
6. User Data and Privacy
When using LiveStatusAPI, you may collect and process data about your users. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including obtaining any necessary consents from your users.
For information about how we collect and use data, please see our Privacy Policy.
7. Prohibited Uses
You agree not to use the Service for any purpose that is illegal, harmful, or otherwise prohibited by these Terms. Prohibited uses include, but are not limited to:
- Violating any applicable law, regulation, or third-party rights
- Transmitting any material that contains viruses, trojans, or other harmful code
- Interfering with or disrupting the Service or servers or networks connected to the Service
- Attempting to gain unauthorized access to the Service, other accounts, or computer systems
- Scraping, data mining, or otherwise collecting data from the Service except as expressly permitted
- Using the Service to track individuals without their knowledge or consent
- Using the Service for surveillance or tracking that violates privacy laws
8. Intellectual Property Rights
The Service, including all content, features, and functionality, is owned by LiveStatusAPI and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service, except for the limited right to use the Service as set forth in these Terms.
8.1 Your Data
You retain all rights to any data you submit, upload, or display through the Service. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, and display such data solely for the purpose of providing the Service to you.
9. Termination
We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you violate these Terms. Upon termination, your right to use the Service will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
LIVESTATUSAPI DOES NOT WARRANT THAT (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.
11. Limitation of Liability
IN NO EVENT SHALL LIVESTATUSAPI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; AND (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
12. Indemnification
You agree to defend, indemnify, and hold harmless LiveStatusAPI, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your use of the Service harmed a third party.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
15. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@livestatusapi.org
- Address: LiveStatusAPI, Inc., 123 API Street, San Francisco, CA 94103
These Terms of Service were last updated on May 20, 2025, and are effective as of that date.